Orders and Shipping Policy

We make every effort to deliver your order as per your desired time between 11 AM to 6 PM. To assure the same delivery, we recommend that you place your orders at least 48 hours in advance for specific delivery time. We cannot guarantee the time of delivery, since there are some factors that will affect delivery time such as making time, traffic, distance between our store and delivery locations, etc. If we ever find ourselves unable to deliver in the time estimated, you’ll be informed either by phone or email. Kindly acknowledge the proof of delivery, which will be provided on delivery. All products are deemed accepted upon our delivery of the product to you or your designated recipient’s address.Kindly note that we do not guarantee time of delivery to addresses outside of our delivery zone, midnight time, hotels, hospitals, military bases, hostels & surprise deliveries. The delivery in any case will NOT be redirected/ redelivered to any other address in any circumstance.Before major holidays, we recommend that you place your orders at least 48 hours in advance.

Your orders can not be delivered and we will not be liable for these below cases also:

Wrong shipping /delivery address.
Recipient not available.
Premises locked
Wrong landline/Mobile number or Extension number which may render us unable to reach the recipient for the delivery.
Recipient refusing to accept the delivery.
Delivered the product at the Gate/ Reception/ Neighbor.
The image for cakes displayed on the site and the image given for order are indicative in nature. Actual product may vary in shape or design as per the availability.
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date.
In case the product is not delivered due to any of the above reasons, the customer will be informed either through phone or mobile or email and the same can be collected from the delivering store same day, details of which is available with our customer support numbers.
Bakers Spring, will attempt to deliver a product on the requested delivery day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. We cannot guarantee the time of delivery.

Disclaimer of Warranties / Limitation of Liability

Bakers Spring neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Bakers Spring be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from the use or the inability to use the Services.If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Severability

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Limitation of Liability

We shall not be liable to you save as expressly provided for in these terms and conditions and shall have no other obligations, duties or liabilities whatsoever in contract, tort or otherwise arising out of the use of the service or connection to the web site. To the maximum extent permitted by law, OCPL and/or its respective suppliers hereby disclaims all warranties, terms and conditions with regard to this information, products and services including all implied warranties, terms and conditions, by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title and non-infringement in no event, shall OCPL and / or its suppliers be liable for any loss of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted costs, indirect, incidental, special or consequential loss arising out of, or in any way connected with the use of this Website or with the delay or inability to use this Web site or for any information, products and services obtained through this Website or otherwise arising out of the use of this website whether based on contract, tort, strict liability or otherwise, even if OCPL or any of its suppliers has been advised of the possibility of damages. Notwithstanding anything to the contrary, the maximum liability of OCPL and/or its respective suppliers shall not in any case exceed in aggregate, the value of the order in respect of which such claim arises.

Force Majeure

We shall not be liable to you in respect of any delay in performance of these terms and conditions or delay in performance or breach of the terms and conditions due to any event or circumstances beyond our reasonable control.These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai.

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